Question:
Why Do I Have 'Reject' Diagnostic Errors, but Validation Passes? Which is Correct?
Answer:
They are both correct.
Diagnostics and Validation, while similar, are two different pieces to the e-file process.
Validation is checking that our XML is correctly formatted per the IRS requirements. It does not check for business rule requirements - things like required data in specific circumstances, or that a value can't exceed a set number, etc.
Diagnostics are to check against the business rules (that the IRS defines).
To ensure a return will be accepted, clear any diagnostics that are critical ('Reject') and then validate your return.
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